These Terms & Conditions govern the use of the Lizmok Pharmacy website and services. By accessing our website or purchasing from us, you agree to comply with these terms.

1. About Lizmok Pharmacy

Lizmok Pharmacy is a licensed pharmacy operating in the Republic of Ghana and regulated by the Pharmacy Council of Ghana and the Food and Drugs Authority (FDA Ghana).

We provide pharmaceutical products, medical supplies, and healthcare-related services in accordance with Ghanaian laws and regulations.

2. Use of Website

• You must be 18 years or older to place an order
• You agree to use this website only for lawful purposes.
• Any misuse of the website, including attempts to interfere with its operation, is prohibited.

3. Medical Information Disclaimer

• All information on this website is for general health information only.
• It does not substitute professional medical advice, diagnosis, or treatment.
• Always consult a licensed pharmacist or medical practitioner in Ghana before using any medication.

4. Prescription Medicines

• Prescription-only medicines will only be supplied upon presentation of a valid prescription, in accordance with Ghanaian law.

• Lizmok Pharmacy reserves the right to verify, refuse, or delay dispensing medicines where safety or regulatory compliance is in question.

5. Orders & Payments

• All prices are listed in Ghana Cedis (GHS).
• Payment must be made in full before orders are processed.
• We reserve the right to cancel orders due to stock unavailability, pricing errors, or regulatory restrictions.6. Delivery & Collection

• Delivery is available within designated areas in Ghana.
• Delivery times are estimates and may vary due to traffic, weather, or logistics.
• Customers are responsible for providing accurate delivery details.

7. Returns & Refund Policy

• Medicines cannot be returned or exchanged once dispensed, in line with FDA Ghana safety regulations, except where:
• The product is defective
• The wrong product was supplied
• Non-medical items may be returned if unused and in original packaging.
• Approved refunds will be processed within a reasonable timeframe.

8. Product Safety & Availability

• All medicines supplied are approved by FDA Ghana.
• Product images are for illustration purposes only.
• Availability is subject to stock levels and regulatory approval.

9. Limitation of Liability

Lizmok Pharmacy shall not be liable for:

• Improper use of medicines contrary to instructions
• Delays caused by third-party delivery services
• Website downtime beyond our control

Nothing in these terms excludes liability where prohibited under Ghanaian law.

10. Privacy & Data Protection

• We comply with the Data Protection Act, 2012 (Act 843) of Ghana.
• Customer information is collected and used strictly for service delivery and legal compliance.
• We do not sell or share personal data without consent, except where required by law.

11. Intellectual Property

• All content on this website, including text, images, logos, and branding, belongs to Lizmok Pharmacy and may not be used without written permission.

12. Amendments

• Lizmok Pharmacy may update these Terms & Conditions at any time.
  Continued use of the website constitutes acceptance of the updated terms.

13. Governing Law

• These Terms & Conditions are governed by the laws of the Republic of Ghana.

14. Contact Information

• For enquiries or complaints, contact:

Lizmok Pharmacy
📍 Address:  P. O. Box 881, Obuasi – GPS AO-066-8796

📞 Phone: (+233)555122962 / (+233)242351337
📧 Email: lizmokpharmaltd@gmail.com